Frequently Asked Questions

Please email or call us with your event details—we’ll get back to you quickly with our availability! 

We recommend booking at least 1–2 weeks in advance. For larger events, the earlier the better! 

Yes! Whether it's an intimate chai evening or a big celebration, we scale our service to fit your event size. 

We offer a variety of freshly brewed chais and a rotating menu of sweet and savory snacks. Check out our menu for the latest options! 

Absolutely! We’ll work with you to curate a spread that fits your vibe and guest preferences. 

Packages typically include fresh chai, a selection of snacks, delivery, and optional setup.  

We offer flexible pricing—per person, per tray, or bundled packages. Contact us for a quote that fits your event. 

Yes, there is an extra charge for delivery & setup. We typically deliver within a 10-mile radius of Schaumburg, Illinois, but may be able to deliver to longer distances on some occasions – contact us for details. 

No, not currently. However, if there is enough demand for it, we may do it in the future. 

Currently, we only offer a self-serve option.  

We typically arrive 30–60 minutes before service begins, depending on your setup. 

Our food-safe beverage containers can hold the temperature of hot drinks between 6-8 hours. These containers make it easy for the transportation and dispensing of drinks.  

Yes, a deposit is required to secure your date. The remaining balance is due prior to the event. 

Cancellations made at least 5 days in advance will receive a full refund. Rescheduling is available based on availability. 

Final orders are due 5 days before the event to ensure we prepare the right amount of chai and snacks.